Recent Posts

Our Newest General Manager!

6/21/2022 (Permalink)

Employee photos. Congratulations to our newest general manager, Steve Burgdorf!

It’s time to announce our newest General Manager, Steve Burgdorf! Starting as a part-time employee over ten years ago, owner Kevin Thole says Steve has been instrumental to our mission and growth, rising through the ranks to his newest position.

In addition to his glow-up (featured above??), Steve has gained invaluable wisdom in the world of restoration and serving others. A typical day in the life of Steve includes showing up early and working late, solving problems and making sure operations run smoothly and efficiently. And while he’s great at those things, Steve’s favorite part of the job is helping people who have had their lives upended from property damage get back on their feet. There’s always something new, and the opportunity to see others reach their personal and professional goals gets Steve excited every day.

Steve is inspired by the positive and optimistic people around him — an optimism he also reflects — and relishes a challenge. Even when days are long and tough, Steve says that it is rewarding to know you’ve made a positive difference in people’s lives, and that makes everything worth it.

Thanks for all you do Steve! You’re a rockstar!

Stay tuned for an announcement regarding Steve’s other promotion this week!

What To Do If You Face Coinciding Water and Fire Damage

6/15/2022 (Permalink)

Firefighters putting out a fire in a house A home fire can be devastating.

Residential Fire and Water Damage

A home fire can be devastating with a lengthy restoration process to follow. However, it's often overlooked how homes that endure fire damage typically incur water-related damages as well. Here is what to do if this situation impacts your Bella Villa, MO, home. 

1. Call Home Restoration Professionals
After a fire, an emergency cleanup and restoration company can fully evaluate the property and take the necessary steps to repair any damages. These professionals have the proper equipment to safely restore your home from fire and smoke damage and are trained to clean up water issues if they are present. 

2. Address Water Damage
A fire has to be put out one way or another, so homes often end up being water-logged after the flames are put out. A fire hose can expel about six gallons of water per minute, therefore your home can suffer damage from excess water by the time the fire is extinguished. It is paramount to remove standing water and dry out the space as quickly as possible to prevent mold growth or other harmful effects. This can compromise the building structure and should be taken care of immediately before moving on to other repair efforts. 

3. Address Fire Damage
Once any water in the home has been taken care of, restoration experts can then move on to address smoke and fire-related damage. This typically consists of smoke and soot removal, sanitizing surfaces and removing smoke odors, as well as necessary home repairs. Depending on the extent of damage, minor repairs like painting or recarpeting could cap the process or major home construction could be possible.  
Given the massive amounts of water used to put out a fire, homes can simultaneously face damage from both elements. If this happens, bring in restoration professionals who will work to address the water issues first before moving on to repair fire damage. 

Clearing Drains and Gutters Before a Flood

6/2/2022 (Permalink)

Gutters full of debris needing to be cleaned. Twice a year, clean your gutters.

Prevent Flood Damage To Your Home

Before flooding hits Maryland Heights, MO you have the power to take action and lessen potential harm to your home. It is especially important to ensure excess water can easily drain away in a storm. At any time of year, leaves and debris can pile up in gutters and on top of storm drains, so be sure to always keep them clean. Following these simple steps while the sky is still clear can help prevent the worst of future flood damage.

1. Twice a year, clean your gutters. This approach is a great way to avoid severe flooding. Each spring and fall, remove the covers from dry gutters. Put on gloves, and use your hands or a small tool to brush away debris. With your hose, run water through the cleared gutter to confirm uninterrupted flow. Don’t forget to rake up leaves and debris and put them in a proper container when you’re done.

2. Practice another gutter etiquette. This includes fixing leaky gutters, either yourself or with the help of a professional. You should also direct gutter downspouts away from your foundation and your neighbors’ properties.

3. Keep leaves and sticks in a yard waste bin. Yard debris left lying loose on your land can quickly end up in drains. This will exacerbate any flooding caused by a storm and lead to more problems in the long run.

4. Take time to check storm drains for debris piled on top. If you notice leaves and debris lying on the surface of storm drains, act rapidly to remove them with a rake or broom. As always, put everything you collect into a yard waste bin or another container.

Storm damage in Maryland Heights, MO often includes floods, one of the worst disasters that can strike your home. In addition to taking smart steps after a flood, such as calling restoration professionals, use the above list now to keep gutters and drains clear and ready to do their job in a storm.

4 Ways to Prevent Mold Development

5/25/2022 (Permalink)

Drying equipment inside an office Consider running your air unit, fans, and dehumidifiers.

Ward Off Microbial Development

Mold removal takes time and costs money; therefore, business owners in Country Life Acres, MO, should work diligently to fight fungus growth. You'll want to avoid major shutdowns or the loss of revenue when competitors can grab your business. While such a situation can't be prevented completely, proprietors can take certain measures to decrease an infestation's likelihood. Adopt the following four routines to ward off microbial development.

1. Decrease Humidity Levels

Water reacts with spores, encouraging them to multiply; therefore, reducing moisture levels is significant in avoiding trouble. Consider running your air unit, fans, and dehumidifiers. The dryer space is, the less likely fungus can grow. If you have any hard-to-find locations or darker areas, such as closets, consider purchasing absorbent products.

2. Remove Mold Buildup

Fungus spreads within 24 to 48 hours, so act quickly if you suspect even minor issues. As soon as you notice an odd smell or water accumulation, call in experts. Commercial Mold cleanup requires the knowledge of a professional mold remediation company. Have the team not only sanitize the space but trash any structural pieces that contain microbes.

3. Clean the AC Unit

Spores like to hitch a ride in the air circulation, leaving air ducts an easy location to cultivate. Mold removal should include HVAC cleanings, reducing the possibility of it moving to other rooms.

4. Inspect Plumbing Fixtures

Avoid having leaky pipes or water overflows. These are breeding grounds for fungus and necessitate mold remediation assistance. Regularly inspect your bathroom equipment. Ensure that toilets and sinks function properly and that sewer pipes are not clogged. In addition, if you notice drips, have it repaired immediately. Water sitting for long periods of time simply invites microbial advancement.

Be proactive. Stay vigilant, overseeing your property with care. Don't allow moisture to accrue, keep the space dry and have the air unit cleaned. Mold removal, if needed, should be done as soon as possible and with the aid of experts.

Filing a Fire Claim Can Be Easy

5/18/2022 (Permalink)

Young handsome brunette man over isolated background making phone gesture and pointing front Take the time to first call your insurer.

Keep In Mind The 3 Following Tips

It was painful to watch your life's work go up in smoke. Now that the flames are gone and the air is cleared, how do you rebuild it? For many business owners, it means creating a fire claim and offering some financial relief in a time of hardship. Don't let the thought of working with insurance bring you further down. You can do it. 

1. Make a Call

As you begin the fire restoration stage, take the time to first call your insurer. During the conversation, open a claim, requesting financial assistance for the repairs. In addition, verify your deductible and as well as their coverage. Compare it with your own documentation, just to be sure. While you're on the phone, ask about any specifics that they require or any protocols that must be followed. It's important to be knowledgeable and in control from the beginning.

2. Stay in Contact

With the fire claim open, you now can work with a fire remediation company in Town and Country, MO. During each stage of the process, email your adjuster, letting them know about the progress and getting approval to move forward. At times, you may need to have the agency's inspector look at the building too. The reports are compared, granting permission to receive the funding. In the meantime, request an immediate okay to secure the property. Insurance companies want this to prevent further destruction. It also hinders vandals from entering.

3. Document Everything

The fire damage destroyed so much. While you may not want to see it, you need to have evidence of it. Take pictures of anything and everything, validating your requests for property loss replacement. Save the photos to your hard drive and e-mail them to your insurance agent. Finally, save your receipts. As you purchase items, it's important to note where the insurance money went.
A fire claim can be a lifeline that doesn't stress you out. Use it to get back up and running.

What Is Business Interruption Insurance?

5/13/2022 (Permalink)

Business interruption insurance form and red pen for signing. Business interruption insurance helps you remain financially stable during this period.

Imagine your commercial property in St. Louis, MO burning, flooding, or being swept away in a tornado. Now, picture the devastation caused by the loss of income and business operations during the restoration process. Finally, envision the alternative of being financially stable while your livelihood is being repaired. When your business is closed for an extended period of time, you can rest easier with business interruption insurance.

How Does Business Interruption Insurance Work

Commercial property insurance typically covers cleaning, repairing and restoring your business assets after a fire or a large amount of water damage occurs. Protect yourself further by doing the following:

• Before damage happens, talk to your insurance agent about adding on business interruption insurance. This is not a separate policy, but rather an add-on to your current commercial insurance or part of a policy package. Do not assume you have this type of insurance and do not wait until after fire or flooding occurs to look into this preventative measure.

• After damage occurs, such as from a broken pipe or fire, first call a reputable fire and water restoration company. The experts come to your property, assess the damage and immediately make a plan for cleanup and restoration. Second, call your insurance agent. If the restoration plan is covered by your commercial insurance and entails closing your business for a lengthy period of time, business interruption insurance kicks in.

• Look into the details of your insurance plan. This additional insurance typically covers lost wages, including employee pay, and business operating expenses that occur while the property is closed for reconstruction due to damage.

• Keep the timing in mind. Usually, this insurance takes effect two days after the damage occurs and lasts until the business returns to normal operations. Reopening is likely to occur within thirty days from the time restoration is complete.

When a disaster occurs and your business in St. Louis, MO is on hold, your life moves on. The restoration expert helps your business return to preloss condition after flooding or flames, while business interruption insurance helps you remain financially stable during this period.

Quickly Discovering the Cause of a Shower Leak Can Prevent Major Damage

1/24/2022 (Permalink)

Leaking shower A leaking shower is more than just a minor annoyance.

A leaking shower is more than just a minor annoyance – let go, it can become a structural nightmare. You should always check things out at the first sign of a bathtub leak to avoid a disastrous situation from occurring in your home in Creve Coeur, MO. A leaking shower could be anything from loose joints in the pipes to a simple shower pan leak and can range from a simple repair to all-out restoration. There are a few things that can be checked to help you ascertain where the leak is coming from and how serious the situation is.

How To Find the Source of a Shower Leak

•Inspect the plumbing components to see if they are wet or leaking
•Check the drainpipe and drain fittings to see that it is properly seated and caulked
•Ensure that any caulking is sound and free of breaks
•Check doors for gaps in the seal and around hinges to make sure they close tightly
•Look for any cracks or gaps around the shower pan that may be allowing water to get through

A bathtub leak or shower pan leak can sometimes be found by inspecting the ceiling of the room below the bathroom. Water stains or wood that is dark and wet is a reliable sign that something is heading south, as are bulging ceilings, wet carpet or sheetrock. In a tub, look for a loose seal around the drain fittings. This is the easiest fix and a good place to start. If you are dealing with a shower pan, likewise check the seal around the drain first. Also, inspect for cracks or gaps. In a tiled shower, the problem can be as simple as a loose tile that water is getting underneath or the need to re-caulk between tiles.

If you do find a leak, call on a professional restoration service in Creve Coeur, MO, to do an assessment and help remediate the situation before it gets worse. They can help protect your home and belongings from water damage. Checking regularly for a bathtub leak and taking proactive steps can give you peace of mind.

What Does Insurance Include As Fire Damage?

1/17/2022 (Permalink)

wooden structure of a home Clean up after a fire in Maryland Heights, MO.

What Does Insurance Cover When It Comes To Fire Damage?

If your commercial space in Maryland Heights, MO, recently sustained damage from a fire, you probably have some insurance claim details to consider. One of the most important steps you can take is figuring out what your insurance company allows as part of your fire damage coverage. Here are the main things that can be included in your claim.


Items Included With Your Coverage

Some of the items your insurance company will likely cover include, but are not limited to, the following:

  • Office equipment, such as pencils, staplers and phones
  • Furnishings, such as chairs, desks and breakroom tables
  • Electronic devices, such as printers, computers or fax machines

The overall integrity of your structure will also be considered by your provider’s insurance adjuster. For example, if there are weak spots as a result of the fire, you will likely be able to claim them with your insurance company. Smoke odors and destruction may also be covered in many cases - this is true even if the fire damage stemmed from smoke and flames at a next-door building.

Important Note on Fire Mitigation

You will need to take steps to renovate your commercial building after speaking to your insurance company. Be careful when choosing who you work with if your insurance policy allows you to make your own choice. A reliable fire restoration service will employ professionals who arrive promptly, survey the damage and provide you with an honest and thorough remediation plan, whether or not they can help you themselves.

Business fires are a nightmare that no business owner should have to deal with. When you add in the headache of working with your insurance company to approve a fire damage claim, you really have a troublesome situation on your hands. Knowing what property is likely to be approved when you make a claim and knowing what a good restoration service can do to help you put you in the best preparatory position possible.

What Must Be Thrown Out After a Flood?

1/7/2022 (Permalink)

wet carpet The carpet needs to be removed at least to help the drying process.

What Should You Throw Away After a Flood?

Storm damage can lead to some of the worst damage a home can experience in Fernridge, MO. Some things can be disinfected and saved, but some materials may need removed. Knowing what to expect when it comes to the recovery or tear out of materials can be helpful preparation.


Toss It

As for items that can't be saved, be prepared for specialists to recommend the following materials to be part of the tear-out process. Most of these common building materials are porous and become quickly saturated with water causing structural damage like warping. Porous materials that are damaged by water are also a magnet for mold growth. To help you mentally prepare, here is a list of things that typically need to be removed after a flood:

• Carpet and padding. Carpet might be cleaned and saved, but both need to be removed at least to help the drying process.

• Vinyl and linoleum. These may be removed depending on what surface is underneath.

• Wall insulation. All porous wall insulation must be disposed of.

• Plaster walls. These must be removed.

• Drywall. This may require a partial or full removal depending on the height of the flood damage.

• Electrical outlets. Remove any that were in standing water.

Keep It

Water damage restoration specialists can help you effectively clean those things that can be saved. Working with your home's structure and building materials or your personal belongings, professionals have training and experience to identify what you can save and how to clean each different type of material. After a flood, disinfectants and antimicrobials may be needed to clean your belongings to ensure your family is safe from harmful contaminants.

After tear-out and cleaning, complete drying of your home and its contents is the last critical stage to saving your items before repairs and replacement begin. This step is critical to begin quickly and to complete thoroughly to prevent mold growth. The right professionals will be able to manage each step of the storm restoration process, from beginning to end.

Common Sewer and Drainage Problems in Commercial Buildings

12/20/2021 (Permalink)

Overflowing broken toilet Overflowing toilet.

Out of sight, out of mind. It’s true for many things, but when you manage a building, you know you can’t afford to stick your head in the sand. Your job includes being mindful and aware of your building’s plumbing and drainage system. How can you be one with the plumbing and avoid a blocked sewer problem in Manchester, MO?

Common Sewage Problems

You can start developing your one-with-the-pipes sense right here with some brief information about four common sewage and drainage problems in commercial buildings.

1. Backups. Whether you have a slow-to-go or full-blown toilet overflow, backups are common problems in commercial buildings. Mechanical failure or user error cause most of your troubles, but look for problems from the city sewer line by paying attention to the lowest levels of your building where these problems are more likely to reveal themselves.

2. Odors. Persistent, lingering odors may also indicate a leaking or blocked sewer. These odors may be noticed indoors or outdoors.

3. Landscape Clues. When you are working on oneness with the building’s sewer system, be sure to walk the grounds. Clues such as extra green areas, new depressions, soppy ground and unpleasant odor may indicate pipe breaks or other sewer problems.

4. Foundation. Inspect that base. Like landscape problems, foundation cracks could indicate dilapidated sewer pipes.

A little knowledge and attention count for a lot in prevention, so don’t be afraid to add a routine inspection to your list of responsibilities. You don’t have to be an expert to find the first sign of trouble, but you probably need an expert to fix it.

When You Find Trouble

Finding a broken sewer pipe usually involves a black water leak, and that calls for special cleanup to ensure safety and prevention of secondary damage. Working with a commercial building restoration professional is the best solution since one company can handle the full scope of the project.

So now that you know what to look for, get out there and explore the plumbing system. Nobody wants to find a problem like a blocked sewer, but you will save time and money finding it sooner rather than later.